Effective Date: July 30, 2026
Welcome to Croydon Home Improvements. By accessing or using our website, requesting a quotation, or engaging our services, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or booking our services.
About Us
Croydon Home Improvements provides professional home improvement and building services, including kitchen refurbishments, bathroom refurbishments, home extensions, loft conversions, garden rooms, landscaping, plumbing, electrical work, property maintenance, and full property renovations across Croydon, Bromley, Sutton, and South East London.
Acceptance of Terms
By using this website, requesting a quotation, or hiring our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Our Services
We provide a range of residential building and home improvement services, including but not limited to:
- Home Extensions
- Loft Conversions
- Garden Rooms
- Kitchen Refurbishments
- Bathroom Refurbishments
- Conservatories & Roofing
- Landscaping & Driveways
- Plumbing, Electrics & Groundworks
- Property Maintenance
- Full Home Refurbishments
All work is carried out subject to agreed quotations, project specifications, and availability.
Quotations & Estimates
All quotations provided by Croydon Home Improvements are free and without obligation.
Quotations are based on the information available at the time and may change if additional work, unforeseen structural issues, or customer-requested variations arise during the project.
Unless otherwise stated, quotations remain valid for 30 days.
Project Changes
If you request changes after work has commenced, additional costs and revised completion times may apply. Any variations will be discussed and agreed before extra work begins.
Payments
Payment terms will be agreed before work starts.
Depending on the project size, payments may include:
- Initial deposit
- Stage payments
- Final payment upon completion
Late payments may result in delays, suspension of work, or additional charges where permitted by law.
Project Timescales
Estimated completion dates are provided in good faith.
While every effort is made to complete projects on schedule, delays caused by weather, supplier shortages, planning approvals, structural discoveries, or circumstances beyond our control may affect completion dates.
Customer Responsibilities
Customers agree to:
- Provide accurate project information.
- Ensure safe access to the property.
- Obtain permissions where required.
- Make agreed payments on time.
- Notify us promptly of any concerns during the project.
Planning Permission & Building Regulations
Some projects may require planning permission or building regulation approval.
Where applicable, we can provide guidance, but obtaining the necessary approvals remains the responsibility of the property owner unless otherwise agreed in writing.
Warranty & Workmanship
We take pride in delivering high-quality workmanship using suitable materials and professional building practices.
If any workmanship issue arises within the agreed warranty period, we will inspect the issue and, where appropriate, arrange remedial work.
This does not cover damage caused by misuse, accidental damage, normal wear and tear, lack of maintenance, or work carried out by third parties after project completion.
Website Content
All content on this website, including text, graphics, images, logos, and designs, is the property of Croydon Home Improvements unless otherwise stated.
You may not reproduce, copy, distribute, or use any website content without prior written permission.
Limitation of Liability
While we strive to provide accurate information on this website, we cannot guarantee that all content is always complete, current, or error-free.
To the fullest extent permitted by law, Croydon Home Improvements shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or our services.
Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for the content, privacy practices, or services provided by external websites.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Force Majeure
We shall not be held responsible for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including severe weather, natural disasters, supplier delays, industrial action, government restrictions, or other unforeseen events.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
Croydon Home Improvements reserves the right to update these Terms & Conditions at any time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Croydon Home Improvements
Address:
10A Stanger Road
South Norwood
London SE25 5JU
United Kingdom
Phone:
07398 677778
