ffective Date: July 30, 2026
At Croydon Home Improvements, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for our services.
Who We Are
Croydon Home Improvements provides professional home improvement services, including kitchen refurbishments, bathroom refurbishments, home extensions, loft conversions, garden rooms, landscaping, plumbing, electrical work, and full property renovations across Croydon, Bromley, Sutton, and South East London.
Information We Collect
We may collect personal information when you:
- Complete our contact or quotation form
- Contact us by phone or email
- Request a free quotation
- Subscribe to updates or marketing communications
- Browse our website
The information we collect may include:
- Full Name
- Email Address
- Phone Number
- Property Address (where applicable)
- Details about your project or enquiry
- Any information you choose to provide when contacting us
How We Use Your Information
We use your information to:
- Respond to enquiries and quotation requests
- Provide our home improvement services
- Arrange site visits and consultations
- Communicate throughout your project
- Improve our website and customer experience
- Meet legal and regulatory obligations
We will never sell or rent your personal information to third parties.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website. Cookies help us analyse website traffic, remember user preferences, and improve website performance.
You can disable cookies through your browser settings at any time.
Analytics
We may use services such as Google Analytics to collect anonymous information about website usage, including:
- Pages visited
- Time spent on the website
- Device type
- Browser type
- General location
This information is used only to improve our website and services.
Marketing Communications
If you choose to contact us or subscribe to updates, we may occasionally send information about our services or special offers. You can unsubscribe from marketing communications at any time.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.
Although we work hard to protect your information, no method of internet transmission is completely secure.
Sharing Your Information
We only share your information when necessary, including:
- Trusted contractors working on your project
- Professional service providers
- Legal authorities where required by law
We never sell your personal information to third parties.
Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Restrict or object to data processing
- Request a copy of your personal data
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Croydon Home Improvements
Address:
10A Stanger Road
South Norwood
London SE25 5JU
United Kingdom
Phone:
07398 677778
